If your company’s password or login details ever get lost or forgotten, you can request new ones. You can do this in the following ways:
For data protection reasons we cannot make the same passwords or login details available to you twice – even if the details were those of an employee who has now left your company.
Please note that the user name that was set when you first joined PartnerPlusBenefit cannot be changed subsequently.
Requesting new login details – it’s so easy:
Simply contact your PartnerPlusBenefit Service Centre:
AUSTRALIA
Monday to Friday, 9:00am – 5:00pm
Email: ppb.australia@dlh.de
NEW ZEALAND
Monday to Friday, 9:00am – 5:00pm
Email: ppb.newzealand@dlh.de
Your PartnerPlusBenefit account will then be unlocked immediately (or within 24 hours if you contact us by email). You will then be asked to set a new password.
*Calls from the landline at the local rate, charges for calls using mobile phones vary depending on the respective provider.
**Calls from the Austrian landline are free of charge, charges for calls using mobile phones vary depending on the respective provider.